QA inspections for commercial cleaning companies
The idea
Janitorial contracts die quietly: an office manager notices the bins twice, mentions it to procurement, and a 2-10k USD/month contract goes out to bid. The cleaning company usually has no idea until the termination letter, because their quality control is a supervisor occasionally glancing around. Increasingly, buyers of janitorial services demand documented QA in the contract itself.
Swept and Janitorial Manager bundle inspections inside full operations suites with timekeeping and messaging, priced accordingly. The wedge is inspections alone, done properly: scored walkthroughs with photo evidence, deficiencies that persist until fixed, and a branded report emailed to the client that doubles as retention marketing every single month.
Who pays
The buyer is the owner of a commercial cleaning company with 5-50 accounts, at 49 USD/month - a rounding error against one lost contract. The client-facing report is the killer feature: it wins bids where documented QA is required. Distribution: BSCAI and janitorial owner groups, cleaning industry podcasts, and bid consultants who help companies respond to RFPs demanding a QA programme.
MVP scope
- Site and template setup with area-based line items
- Phone-first 1-5 scored walkthrough with photos required on low scores
- Auto-created deficiencies that persist until resolved with follow-up photo
- Branded PDF report emailed to the client contact
- Per-site score trend chart
- Skip for v1: timekeeping and scheduling, cleaner mobile apps, client login portal, payroll or billing
Build WalkScore, a web app for commercial cleaning companies to run scored QA inspections and prove quality to clients. Stack: Next.js (App Router), Supabase for Postgres and auth, S3 with presigned URLs for photos. Magic-link auth; supervisor accounts under a company account. The inspection screen must work flawlessly on a phone - it is used walking a building. Setup: sites (client name, address, client contact email, assigned cleaner/crew) and inspection templates per site type - office, medical, industrial - composed of areas (restrooms, lobbies, break rooms, floors, trash/recycling) each containing line items. Inspection flow: supervisor opens a site, walks the template area by area, scores each line item 1-5, attaches photos (required for any score of 2 or below), and adds notes. Overall and per-area scores compute as weighted averages. Any item at 2 or below auto-creates a deficiency with an assigned owner and due date; deficiencies persist across inspections until marked resolved with a follow-up photo. Client delivery: on completion, generate a branded PDF - company logo, site, date, scores with trend arrow vs last inspection, photos, deficiencies with corrective actions - and email it to the client contact with one click. Per-site trend chart of overall score over time lives on the dashboard. Pages: dashboard (sites with latest score and trend), inspection runner, deficiency list, template editor, site settings, report archive. Pricing: 49 USD/month per company via Stripe, unlimited sites and supervisors, 14-day trial.
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